24th May, 9.45-13.00 - MARRIOTT HOTEL Pipers Way, Swindon, SN3 1SH
31st May 9.45-13.00 - NATIONAL BADMINTON CENTRE Bradwell Road, Loughton Lodge, Milton Keynes, MK8 9LA
12th June 9.45-13.00 - CEDAR COURT HOTEL Denby Dale Road, Calder Grove, Wakfield, WF4 3QZ
Clare Haynes is looking forward to meeting you and leading the half day sessions on confident communication. By the end of the workshop you should be:
More confident in daily communication
Able to gain more control with “tricky customers” or those who are hard to coerce, cajole or just converse with
Aware of your existing yet underused speaking skills
Skilled in having more dynamic dialogue but by exerting less energy
During the session you will be covering:
Assertiveness – to prevent being pushed around;
Structuring sentences – exploring the words that influence us most face to face, by phone or email;
Communication styles – the 4 necessary methods that can’t fail to get your message across.
Suggested reading relating to this topic and a tutor profile can be found below.
We hope you enjoy the session and find it useful in your work.