England Netball

Confident Communication

 

24th May, 9.45-13.00 - MARRIOTT HOTEL  Pipers Way, Swindon, SN3 1SH
31st May 9.45-13.00 - NATIONAL BADMINTON CENTRE  Bradwell Road, Loughton Lodge, Milton Keynes, MK8 9LA
12th June 9.45-13.00 - CEDAR COURT HOTEL  Denby Dale Road, Calder Grove, Wakfield, WF4 3QZ

 

Clare Haynes is looking forward to meeting you and leading the half day sessions on confident communication. By the end of the workshop you should be:

 

  • More confident in daily communication

  • Able to gain more control with “tricky customers” or those who are hard to coerce, cajole or just converse with

  • Aware of your existing yet underused speaking skills

  • Skilled in having more dynamic dialogue but by exerting less energy

During the session you will be covering:
  1. Assertiveness – to prevent being pushed around;

  2. Structuring sentences – exploring the words that influence us most face to face, by phone or email;

  3. Communication styles – the 4 necessary methods that can’t fail to get your message across.

 

Suggested reading relating to this topic and a tutor profile can be found below.
We hope you enjoy the session and find it useful in your work.